Question 1

How can I book tickets?

Accepted Answer

Advance reservations are recommended. You can buy tickets online, or by phone (847) 261-4435.  Tickets for the Family Secrets Tour are $69.00/ticket.

Question 2

How long is the Family Secrets Tour?

Accepted Answer

The Family Secrets Tour is approximately 1.5 - 2 hours long. All tours depart promptly at your scheduled times. Please arrive at least 10 minutes before your tour time.

Question 3

Where does the tour begin and end?

Accepted Answer

The Family Secrets Tour starts and ends Outside:    CHICAGO CHOP HOUSE 60 West Ontario Street Chicago IL. 60656

Question 4

Is parking available?

Accepted Answer

Parking is available nearby in the forms of private parking garages, and paid street parking. Standard rates apply.

Question 5

Are private group tours available?

Accepted Answer

The Family Secrets Tour offers custom private tours for all group sizes. Please call for details or to book at (847)261-4435.

Question 6

Are group rates available?

Accepted Answer

Family Secrets Tour does offer group rates. The best option is to call with any questions about group rates and to book your tour at (847)261-4435.

Question 7

What is the recommended age group for the tour?

Accepted Answer

The tour is recommended for high school age students or older.

Question 8

Is the tour bus wheelchair accessible?

Accepted Answer

Please call us at (847)261-4435 if you have special needs or requests. The bus does have steps.

Question 9

What happens if the weather is bad?

Accepted Answer

Family Secrets Tour will operate in all weather conditions. Guests are not asked to leave the bus for any reason during the tour. Family Secrets Tour does however reserve the right to cancel if necessary. Rescheduling options would be available.

Question 10

Is there a restroom available on the bus?

Accepted Answer

The restrooms at Bella Luna Cafe will be available before and after the Family Secrets Tour. Please use the restroom prior to your departure time. There are no restrooms on the bus.

Question 11

Does anyone get off the bus during the Family Secrets Tour?

Accepted Answer

NO. The Family Secrets Tour guests will remain seated on the bus for the duration of the tour.

Question 12

Are food or beverages allowed on the bus?

Accepted Answer

We do not allow coolers, alcohol or food on the bus. Non-alcoholic beverages with a lid are welcome.

Question 13

Is tipping necessary?

Accepted Answer

Tips are always appreciated, however not required.

Question 14

What language is the tour in?

Accepted Answer

The tour is currently only available in English.

Question 15

Are pets allowed to come on the bus?

Accepted Answer

Pets are not allowed on the bus, with the exception of service animals.